KiwiBooks

Terms of Service

Last updated: March 26, 2026

These Terms of Service ("Terms") govern your access to and use of the services provided by KiwiBooks Inc. ("Kiwibooks," "we," "us," or "our"), including our website at kiwibooks.ai and all related applications and services (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Description of Service

Kiwibooks provides AI-powered bookkeeping and financial management software for small businesses, sole proprietors, landlords, farmers, and accounting professionals. Our platform includes:

  • Invoicing and payment tracking
  • Expense categorization with AI assistance
  • Receipt scanning and OCR processing
  • Mileage tracking
  • Bank account connections and reconciliation
  • Tax-ready financial reports
  • Accountant collaboration tools

2. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use our Service. By using Kiwibooks, you represent and warrant that you meet these requirements.

3. Account Registration and Security

When you create an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information as needed
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts that violate these Terms or contain false information.

4. Subscription and Payments

Pricing

  • Business Users: $15/month after a 14-day free trial
  • Accountants/Partners: Free unlimited access to client books
  • No credit card required for free trial

Billing Terms

  • Subscriptions automatically renew monthly unless cancelled
  • You may cancel at any time through your account settings
  • Cancellation takes effect at the end of the current billing period
  • No refunds for partial months or unused time
  • We may change prices with 30 days' advance notice

Failed Payments

If payment fails, we will attempt to charge your payment method again. After multiple failed attempts, your account may be suspended until payment is received.

5. Acceptable Use

You agree not to:

  • Use the Service for any illegal purpose or to violate any laws
  • Upload false, misleading, or fraudulent financial information
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the Service or servers
  • Upload malware, viruses, or other malicious code
  • Scrape, harvest, or collect data from the Service without permission
  • Resell or redistribute the Service without authorization
  • Use the Service to send spam or unsolicited communications
  • Impersonate any person or entity

6. Your Data and Content

  • Ownership: You retain all rights to your financial data, documents, and content uploaded to the Service.
  • License to Us: You grant Kiwibooks a limited license to use, process, and display your content solely to provide and improve the Service. This includes using anonymized, aggregated data to train our AI models.
  • Your Responsibility: You are responsible for the accuracy and legality of all content you upload. You represent that you have the right to share any data you provide.

7. Intellectual Property

The Service, including its design, features, AI models, software, and content (excluding your data), is owned by Kiwibooks and protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of the Service without our written permission.

8. Third-Party Services

Our Service integrates with third-party services (e.g., bank connections, payment processors). Your use of these integrations is subject to those providers' terms and privacy policies. We are not responsible for third-party services.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

We do not warrant that the Service will be uninterrupted, error-free, or secure. We disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement.

⚠️ IMPORTANT:

Kiwibooks is a bookkeeping tool, not a replacement for professional accounting, tax, or legal advice. We do not guarantee the accuracy of tax calculations or compliance with tax laws. Always consult with a qualified tax professional or CPA for tax decisions and filings.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KIWIBOOKS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, data, business opportunities, or goodwill
  • Errors in tax calculations, filings, or compliance
  • Unauthorized access to or alteration of your data
  • Any third-party conduct or content

Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Kiwibooks and its affiliates from any claims, damages, losses, and expenses (including legal fees) arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

12. Termination

  • By You: You may cancel your subscription and delete your account at any time through your account settings.
  • By Us: We may suspend or terminate your account immediately for violations of these Terms, fraudulent activity, or other conduct that harms us or other users.

Upon termination, your right to use the Service ends. You may export your data before cancellation. We may retain certain data as required by law.

13. Dispute Resolution

  • Informal Resolution: Before filing any legal claim, you agree to contact us at legal@kiwibooks.ai to attempt to resolve the dispute informally.
  • Arbitration: Any dispute not resolved informally shall be settled by binding arbitration in accordance with the rules of the American Arbitration Association. You agree to waive your right to a jury trial and to participate in class actions.

14. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any legal action must be brought in the state or federal courts located in Delaware.

15. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes via email or through the Service at least 30 days before they take effect. Your continued use after changes constitutes acceptance.

16. General Provisions

  • Entire Agreement: These Terms, along with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Kiwibooks.
  • Severability: If any provision is found unenforceable, the remaining provisions will continue in effect.
  • Waiver: Our failure to enforce any right does not waive that right.
  • Assignment: You may not assign these Terms without our consent. We may assign our rights freely.

17. Contact Information

For questions about these Terms: